 | Magazine: Network World Canada (Free Subscription) Network World Canada Network World Canada is the leading source of network knowledge - helping network leaders design, deploy and manage the infrastructure and strategic applications driving business success. | | | | |
 | Resume: IT Manager/Project Manager/Business Analyst Morganville, NJ US SKILLS SUMMARY More than 8 years as Software Development & Support Manager and more than 10 years of experience in system analysis and programming for a financial software company . Strong background in project management, systems development life cycle methodology including Systems Analysis and Design, Quality Assurance and Change Management. Great deal of experience with global support operations. Strong background in Securities Processing, Data Vendor Feeds, Data capture and distrib | | | | |
 | Job: Help Desk Supervisor Seattle, WA US In addition to this exciting opportunity please visit our website at www.aetea.com to see the other opportunities waiting for you. If you meet the qualifications of the position ... AETEA Information Technology Inc. | | | | |
 | Magazine: FierceCIO (Free Subscription) FierceCIO In one quick email per day, FierceCIO will bring you new IT strategies, IT management tools and tips and all other must know information into your inbox. Our goal is to save you time and help you stay ahead of competition. Learn why more than 10,000 top IT executives rely on FierceCIO for their daily news update. | | | | |
 | Resume: Helpdesk manager Lexington, KY US Education Project Management Professional Development Program - Provided by CPM Solutions Management Skills for Leaders - GE Capital ITS Center for Learning Leading Organizational Change - Provided by Keane Consulting Group Inc. Data Processing - Southern Ohio College Help Desk Institute - Member since 2001 Help Desk Manager Certification Training - Help Desk Institute - 2004 Performance to Quality Training - Help Desk Institute - 2004 Managing Your Career - ODE Learning Cen | | | | |
 | Job: Level 1 Helpdesk Technician Albany, NY US NYS agency is searching a Helpdesk Assistant who will be responsible for maintaining a well-performing, secure infrastructure as well as providing for all the information processing needs ... IT Network Consultants Incorporated | | | | |
 | Magazine: FierceEnterprise (Free Subscription) FierceEnterprise In one quick email per day, FierceEnterprise will bring you all the information you need on CRM, software and knowledge management. Our goal is to save you time and help you stay ahead of competition. Learn why more than 21,000 top IT executives rely on FierceEnterprise for their daily news update. | | | | |
 | Resume: Help Desk Supervisor San Antonio, TX US PROFESSIONAL EXPERIENCE ONFORCE.COM, Lexington, MA 2004 to Current Independent Contractor, March 2004 to Current www.OnForce.com is an online marketplace for computer repair and technology support, connecting customers with certified technicians and IT consultants. From software and hardware installations and rollouts to ongoing IT support - PC repair, POS service, printer repair, VoIP support. OnForce gives businesses immediate access to qualified technicians across the US and Canada | | | | |
 | Resume: Help Desk Management Marietta, GA US Could a senior information technology professional with extensive operational and business sense bring new productivity, savvy computer skills, and ultimately, profitability to your organization? HIGHLIGHTS • 10 years experience as an Information Technology professional (Help Desk Supervisor, IT Technical Support, and trend analyst) • 5 years technical trainer and presenter (Class room, creation of documentation, and use of Web-ex on-line. • 10 years experience with AS/400 as administrat | | | | |
 | Job: Helpdesk Manager Summit, NJ US * Fast growing pharmaceutical company is seeking a helpdesk manager.* * Individual should have knowledge of Metrics, meausuring call ticket volume, call center tracking, trending, policies and procedures. ... Phoenix Technology Partners, LLC | | | | |
 | Resume: Help Desk Supervisor Belleville, IL US OBJECTIVE To obtain a full-time position which will utilize all of my computer knowledge as well as provide opportunity for advancement in the Information Technology field. PROFESSIONAL CERTIFICATION * A+ Certification, Mar. 2003 * HDI - Help Desk Analyst, Nov. 2002 PROFESSIONAL EXPERIENCE Webster University Help Desk Supervisor (night shift - full-time) 10/2007 - Present * Ensure that Help Desk Assistants follow policies and procedures. * Document and edit Help Desk proc | | | | |
 | Resume: Customer Service Management Harper Woods, MI US Objective To obtain a job that allows me to utilize the following; A IT professional with a proven record of managing multiple corporate projects for the financial service industry. Proven leadership capabilities in providing excellent customer service and Technical support, and training to both external and internal clients. Providing workable strategies, and building teams for maximum effectiveness. Deloitte & Touché Detroit, MI IT Manager Managed a Support Center Dire | | | | |
 | Resume: IT Site Manager Harper Woods, MI US Objective To obtain a job that allows me to utilize the following; A IT professional with a proven record of managing multiple corporate projects for the financial service industry. Proven leadership capabilities in providing excellent customer service and Technical support, and training to both external and internal clients. Providing workable strategies, and building teams for maximum effectiveness. Experience Deloitte & Touché Detroit, MI IT Manager Managed a Support Center | | | | |
 | Job: Customer Support-Engineer I IN Customer Support-Engineer IJob Level : Engineer IFunctional Discipline : Customer SupportJob Type : Help DeskJob Category : Integrated Technology OrganizaDept Group : Technology ... Fair Issac | | | | |
 | Resume: HELP DESK MANAGER Bayonne, NJ US SUMMARY A Certified Help Desk Manager and Certified Field Support Technician with over nine years of IT experience. Strong analytical, organizational, communication and interpersonal skills. Solid help desk and desktop support in Windows and Novell based environments. Experience includes systems installation, deployment, imaging, data backup/restore, repair, maintenance, troubleshooting and problem resolutio | | | | |
 | Resume: Help Desk Manager Tampa, FL US Career Objective: To secure a management position where I can showcase my leadership and communication skills, mentor and develop staff to exceed the corporate objectives, and provide World class customer service and support. Professional Experience and Accomplishments: University Community Hospital: August 2004-Present Help Desk Supervisor for a three hospital, mult-ancillary facility including 3200 employees, 2100 computers and 2400 peripherals. This newly created positio | | | | |
 | Job: Customer Support-Engineer I IN Customer Support-Engineer IJob Level : Engineer IFunctional Discipline : Customer SupportJob Type : Help DeskJob Category : Integrated Technology OrganizaDept Group : Technology ... Fair Issac | | | | |
 | Magazine: FierceVOIP (Free Subscription) FierceVOIP In one quick email per day, FierceVoIP will get you up to speed on new technologies and developments in the field of Voice over IP. Our goal is to save you time and help you stay ahead of competition. Learn why more than 20,000 senior VoIP industry insiders rely on FierceVoIP for their news updates. | | | | |
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